I rarely complain but in this case i feel compelled to write about my experience with Cashcashpinoy.com so that future consumers can be warned about the potential pitfalls of this website and other group selling websites.
Three of us purchased and used 3 vouchers of Dusit Basix Buffet last August 5, 2011. I was able to coax my friends to purchase the vouchers because Cashcashpinoy expressly advertised that wine/beer was INCLUDED in the buffet deal. It is even still posted on their Facebook account (deal dated May 2011). When we ordered wine, the attendant said it was already excluded from the deal. It was INTENTIONALLY EXCLUDED from voucher holders as we saw that regular patrons were being served beer/wine. There was also other things that Cashcashpinoy advertised which were not included such as dimsum and peking duck stations.
Some people might argue that we already got a good deal paying P699 compared to the full price of P1.4K. To begin with, the buffet spread is nowhere near the discounted price let alone the full price.
Some people might ask, why didn't you point it out to the staff of Dusit Thani Hotel? We did and we got a single serving of wine which is still a far cry from what was advertised. If what was advertised was delivered, we shouldn't even be arguing. Why didn't we argue harder? Do you really want to make a scene when you just wanted a relaxing night with your friends?
Funny thing was I have a friend who purchased around 20 vouchers and used it earlier on during the effective period. They got everything advertised. Perhaps Dusit Thani Hotel Manila felt they got the losing end of the deal and thus unilaterally renege on their side of the bargain. Good job Dusit Thani Hotel Manila. I will forever remember how you shortchanged me and my friends.
This experience shows the extreme weakness of the organization behind Cashcashpinoy.com. This website also does not a listed telephone number you can call. I suppose they already expect to receive a deluge of complaints and they want to hide behind an email address. So next time you are planning to purchase vouchers for an occasion. Don't buy it from Cashcashpinoy. Because at the end of the day, they cannot guarantee what their merchants promise and you cannot trust what they write even if its in black and white. So consumers, BEWARE OF CASHCASHPINOY.COM
Three of us purchased and used 3 vouchers of Dusit Basix Buffet last August 5, 2011. I was able to coax my friends to purchase the vouchers because Cashcashpinoy expressly advertised that wine/beer was INCLUDED in the buffet deal. It is even still posted on their Facebook account (deal dated May 2011). When we ordered wine, the attendant said it was already excluded from the deal. It was INTENTIONALLY EXCLUDED from voucher holders as we saw that regular patrons were being served beer/wine. There was also other things that Cashcashpinoy advertised which were not included such as dimsum and peking duck stations.
Some people might argue that we already got a good deal paying P699 compared to the full price of P1.4K. To begin with, the buffet spread is nowhere near the discounted price let alone the full price.
Some people might ask, why didn't you point it out to the staff of Dusit Thani Hotel? We did and we got a single serving of wine which is still a far cry from what was advertised. If what was advertised was delivered, we shouldn't even be arguing. Why didn't we argue harder? Do you really want to make a scene when you just wanted a relaxing night with your friends?
Funny thing was I have a friend who purchased around 20 vouchers and used it earlier on during the effective period. They got everything advertised. Perhaps Dusit Thani Hotel Manila felt they got the losing end of the deal and thus unilaterally renege on their side of the bargain. Good job Dusit Thani Hotel Manila. I will forever remember how you shortchanged me and my friends.
This experience shows the extreme weakness of the organization behind Cashcashpinoy.com. This website also does not a listed telephone number you can call. I suppose they already expect to receive a deluge of complaints and they want to hide behind an email address. So next time you are planning to purchase vouchers for an occasion. Don't buy it from Cashcashpinoy. Because at the end of the day, they cannot guarantee what their merchants promise and you cannot trust what they write even if its in black and white. So consumers, BEWARE OF CASHCASHPINOY.COM